We process personal information according to principles of necessity, transparency, and security, and we do not sell personal information. The information needed varies by feature. Where information is not required for a core function, we aim to provide meaningful choices.
Scope
This Policy applies to the Ovobrowser website, desktop client, account system, update services, support, team collaboration, and related APIs. Third-party websites, proxy services, extensions, automation frameworks, and external links process information under their own policies.
If a product has a separate privacy notice, that notice and this Policy apply together. The more specific notice controls in the event of a conflict.
Information we may collect
We collect information only as needed to provide the Services, protect security, and meet legal duties. The specific categories depend on the features you use.
- Account information, such as email, display name, verification status, account identifiers, and team relationships;
- Device and application information, such as operating system, device identifier, client version, language, timezone, installation, and update status;
- Usage and diagnostic information, such as feature access, error logs, crash reports, performance data, and necessary security or audit records;
- Network information, such as IP address, request time, and basic request details used for connectivity, security, and troubleshooting;
- Support and feedback information, such as questions, screenshots, contact details, suggestions, and support communications;
- Transaction information for future paid services, such as order number, product, amount, status, and invoice details. Full payment credentials are generally handled by payment providers.
Browser profiles and business data
Profiles you create may contain fingerprint settings, proxy configuration, notes, groups, account labels, and local browser data. Whether data stays locally, in a team workspace, or on our servers depends on the feature and your settings.
Except where necessary for synchronization, team sharing, backup, troubleshooting, or another feature you enable, we do not proactively inspect web content, account passwords, or business communications. Do not place unnecessary sensitive information in notes, tickets, or general-purpose fields.
How we use information
We may process information to perform a contract, with consent, for legitimate interests, or to meet legal obligations, including to:
- Create accounts, verify identity, support sign-in, and maintain team workspaces;
- Provide profiles, updates, synchronization, APIs, downloads, and support;
- Detect suspicious activity, prevent abuse, and protect accounts and the Services;
- Diagnose errors and compatibility issues and understand aggregate usage trends;
- Send essential service notices, security alerts, and policy updates;
- Process orders, invoices, refund requests, and disputes;
- Comply with law and respond to valid regulatory, judicial, or law-enforcement requests.
Cookies, local storage, and analytics
The website may use necessary cookies or local storage for sessions, language choices, security settings, and core functions. Where a necessary technology cannot be disabled, we limit it to what the function requires.
If we use optional analytics or marketing technologies, we will provide notice, consent, or opt-out controls as required by applicable law. Clearing cookies in your browser may cause some features to stop working properly.
Sharing and service providers
We do not sell personal information. We may engage cloud infrastructure, email, error monitoring, payment, support, and security providers to process necessary information, subject to contractual and access restrictions.
Information may transfer as part of a merger, acquisition, reorganization, or asset sale, and the recipient must continue to follow applicable privacy duties. We may also disclose information with your consent, to protect lawful interests, or where law requires it.
International transfers and storage
Ovobrowser serves users globally. Depending on your location, team configuration, and infrastructure, information may be processed in your country or elsewhere, where privacy rules can differ.
Where required, we use lawful safeguards such as standard contractual clauses, assessments, and access restrictions. Current storage regions and operating-entity details will be stated in the product or on the website as they are finalized.
Retention and security
We retain information only as long as needed for the purposes in this Policy, account maintenance, dispute resolution, and legal duties. We then delete, anonymize, or lawfully isolate it. Backup copies are removed according to backup cycles.
We use transport protection, access controls, least privilege, audit logs, and other reasonable safeguards. No system can guarantee absolute security; use strong credentials, protect your devices, and install security updates promptly.
Your choices and rights
Depending on applicable law, you may have rights to access, correct, copy, delete, or restrict personal information; object to certain processing; withdraw consent; and complain to a regulator. Withdrawal does not affect processing lawfully completed beforehand.
You can manage some information in product settings or submit a request through support. We may verify identity to protect the account. We may lawfully limit requests that affect others' rights, security records, legal duties, or performance of the Services, and will explain where required.
Children
The Services are primarily intended for users with full legal capacity. Minors should use them under a parent or guardian's guidance. If we learn that a child's personal information was collected without appropriate authorization, we will take legally required steps to delete or restrict it.
Policy changes and contact
We may update this Policy when features, technology, law, or business practices change. Material changes will be communicated through the website, desktop client, or another prominent method, and the date above will be revised.
For questions, privacy requests, or concerns, contact us through website support. Include your account email, region, request type, and necessary context. Do not send passwords or unnecessary sensitive information.
Questions about this policy?
Return to the website and use the support button in the lower-right corner. We will record your question and respond within a reasonable time.
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